The Site is operated by Elite Memories Travel and its corporate affiliates (including its parent company, Earls Holding Company, LLC) (referred to collectively in this policy as “we,” “us,” “our” and other similar pronouns). You understand and agree that any information collected via the Site (including, without limitation, personally identifiable information) shall be jointly owned by us and our affiliates.
By using our Services, you acknowledge that we will use your information in the United States and any other country where we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections. As our business evolves, this Policy may change, so check back to this page periodically to make sure you understand how your personal information will be treated.
TYPES OF INFORMATION THAT MAY BE COLLECTED
In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.
Information You Provide Us
In the course of using our Services, we may ask you or require you to provide us with personally identifiable information, which is information that can be used to identify you as an individual or allow someone to contact you in providing our Services, such as:
- your name, mailing address, email address, phone number, or fax number
- unique identifiers, such as your user ID, or user password
- credit card and other payment information
- demographic information
IP Addresses and Click-Stream Data
As is the case with many websites, our servers automatically collect your IP address when you visit our Site, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your Site usage. Clickstream data includes, for example, information about your computer or device, web browser and operating system and their settings, the referring page that linked you to the Site, the pages, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next website you visit when you leave the Site, and any search terms you have entered on the Site or a referral site.
In addition to being able to control cookies by changing the settings in your browser on your computer, or in your mobile device’s settings, you can also control which companies can set cookies and similar technologies on your devices, by visiting the following links (you’ll need to turn any cookie or ad blockers off for the control pages to show which companies you can opt-out of):
HTML5 (the language some web sites are coded in) may be used to store information on your computer or device about your Site usage activities. This information can be retrieved by us to determine how our Site is being used by our visitors, how it can be improved, and to customize it for our users.
These tracking technologies may be deployed by us and/or by our service providers or partners on our behalf. These technologies enable us to assign a unique number to you and relate your Site usage information to other information about you, including your personal information. These technologies also enable us to recognize you when you access our Site using different Web browsers and different computers or devices.
When you open emails from us, we may receive a confirmation notifying us that you opened the email if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates. Additionally, we keep a record of what communications you have selected to receive or not to receive. If you would like to opt-out of receiving such emails, please click on the “unsubscribe” link in the email and follow the instructions.
Information from Other Sources
We may receive information about you (e.g., missing street number) from other sources and add it to your personal information.
Who We May Share Your Data With
We DO NOT share your personal information with third parties for third-party marketing purposes.
Affiliates: We may share your information (including, without limitation, personally identifiable information) with all members of our corporate family, including, without limitation, our subsidiaries and affiliates.
Third Party Partners: We DO NOT share your information with third party(s).
Contest Co-Sponsors: We may share your information with our co-sponsor(s) if we obtain your information in connection with a contest, sweepstakes, offering, or other promotional activity that is jointly offered by us and any third parties, unless you instruct us not to by following the instructions in the Opt-in and Opt-out section above.
Business Transfers: In the event that all or substantially all of our assets are sold or transferred to another party, or another transaction occurs in which your personally identifiable information is one of the business assets transferred, all personally identifiable information that has been collected and saved may be one of the business assets we transfer. You will be notified of such a transfer in accordance with the “Changes to the Policy” section below.
Administrative or Legal Process: We or others may disclose your personal information to third parties without notice to you in order to comply with applicable law, law enforcement agencies, to protect our or third parties’ rights, or to protect the rights of other users of the Site.
YOUR ACCESS AND CHOICES
OPT-IN AND OPT OUT
You may have the right to opt in to or opt out of certain of our uses and disclosures of your personal information. For example, when you are asked to provide personal information on this Site, you may have the opportunity to elect to, or not to, receive messages from us by e-mail or, if applicable, text messages. You may tell us that you do not want to receive our promotional messages, or that you do not want us to share your personal information with third parties for their marketing purposes by sending us your name, address, e-mail, and phone number to:
Elite Memories Travel, 438 Ready Section Road, Hazel Green, Alabama 35750, ATTN: Privacy Administrator, ATTN: Privacy Administrator
Email: [email protected]
Please indicate that you are asking us to stop sending you a particular media notification from us. Please understand that it may take us a few days to process any opt-out request and that even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions, and communications with us.
HOW WE USE THE INFORMATION COLLECTED
We own the information collected on or through the Site. As applicable, the information you provide to us may be used by us or our service providers to:
- contact you about the Site;
- provide you with services or information you have requested or products or services you have registered for or other products and services;
- contact you regarding a specific product of interest;
- contact you regarding future product offerings;
- monitor or improve the use of the Site;
- market research;
- monitor compliance with our terms and conditions of use of the Site;
- process and fulfil your transactions;
- send you promotional material or special offers of ours, our other marketing partners, licensed sales agents and/or their respective affiliates and subsidiaries and other third parties. You may opt out of receiving such notices from us by following the instructions in the Opt In and Opt Out section above;
- protecting our rights and property;
- recovering debt and preventing fraud;
- customizing our Site to your interests and history with us;
- tailoring ads displayed to you on our Site and elsewhere to your interests and history with us; and
- other purposes disclosed when personal information is submitted to us.
To perform the above functions, we may match information collected from you through different means or at different times, including both personal information and Site usage information, and use such information along with information obtained from other sources (including third parties) such as demographic information and updated contact information. We or our service providers may also use your information to assess the level of interest in, and use of, the Site, our e-mails and our other messaging campaigns both on an individual basis and in the aggregate.
DO NOT TRACK DISCLOSURES
Some web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not change our tracking practices (which are explained in more detail above) in response to DNT settings in your web browser.
While we endeavor to protect the security and integrity of sensitive Personal Information collected via this Site, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
If you correspond with us by e-mail, text message, or using web forms like a “Contact Us” feature on our Site, you should be aware that your transmission might not be secure. A third party could view the information you send in transit by such means. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
If you create an account on our Site, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity. Please notify us of any unauthorized use of your password or account or any other breach of security.
If we believe that the security of any user’s personal information in our possession or control may have been compromised, we may seek to notify such user of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as the means of such notification. However, if you do not want to be notified by email for this purpose, please contact us at [email protected].
CHAT ROOMS, FORUMS, AND MESSAGE BOARDS
The Site may make chat rooms, forums, commenting and message boards available to you and other users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. By using the commenting features of the Site, you acknowledge that your user name and location information will be disclosed. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
The Site is a general audience website. On the Site, we do not currently knowingly collect any personal information from children under the age of thirteen.
The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit the Direct Marketing Association’s website (http://www.the-dma.org) and explore the Get CyberSavvy! Program as well as the GetNetWise website (http://www.getnetwise.org) to learn more about parental control tools.
We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new “Last Updated” date. In some cases (for example, if we significantly expand our use or sharing of your Personal Information), we may also tell you about changes by additional means, such as by sending an e-mail to the e-mail address we have on file for you. In some cases, we may request your consent to the changes.
CORRECTING/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes (such as your email address or zip code), or if you no longer desire to have access to the Site, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. You may request that we do so by emailing us at [email protected] and requesting that the desired changes be made, or via mail at: Elite Memories Travel, 438 Ready Section Road, Hazel Green, Alabama 35750, ATTN: Privacy Administrator. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to delete your information is subject to our records retention policies.
RETENTION OF PERSONAL INFORMATION
We will retain your information for as long as necessary for the uses set out in this Policy, or while there is a legitimate reason for doing so. If you ask us to delete your information before that time, we may not be able to do so due to technical, legal, regulatory or contractual constraints. For example, we would need to retain your name and contact details for suppression purposes if you do not want to receive direct marketing from us.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits our customers that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] and requesting that the desired changes be made, or via mail at: Elite Memories Travel, 438 Ready Section Road, Hazel Green, Alabama 35750, ATTN: Privacy Administrator.
Copy of Personal Information: You may request a copy of your personal information from us and you can also ask us to correct any inaccuracies in your personal information. You may also have the right to object, erase, or restrict our processing of your information. To exercise any of these rights, please contact us at [email protected]. If you make any of the above requests, we will do this as soon as is reasonably possible under the circumstances of the request(s).
Last Updated: March 19, 2019